Help Center

Not yet. Today LFMail receives email: you read, organize, search and keep your messages in the webmail and in email programs, over IMAP and POP3. Writing, replying, forwarding and the SMTP server are coming soon, with advance notice.

Lite costs R$29.90 a month, with 5 GB, and Pro costs R$99.90 a month, with 50 GB, up to 30 sub-accounts and 30 aliases. On the yearly plan, you pay 10 monthly payments. There are no ads, no unpaid plan and no trial period.

At launch, people aged 18 or older. At sign-up we ask for your name, username, date of birth, password and a recovery email, which receives a verification code, and payment for the plan by card.

Each account has its own subscription. To separate your accounts at different services, use your plan’s sub-accounts.

It is an inbox with its own address that the holder creates within their plan, for another person or another use. A sub-account uses part of the plan’s storage, signs in through the webmail only (no IMAP, POP3 or SMTP) and sends only from its own address. Anyone who forgets the password asks the holder for a new one.

Yes. The Inbox and Spam of each sub-account show up for the holder in a central inbox, read-only. Folders created in the sub-account and Sent do not show up. Anyone who creates a sub-account for another person should tell them.

In the webmail, open Settings, Security and create an app password with a name that helps you remember the program. The password is shown only once and you can revoke it at any time. New accounts can create them after 7 days.

Open the webmail in your browser and use Install app or Add to home screen. It then opens like an app, with no app store needed.

Yes. In Settings, Privacy, you request an export: a .zip file with one .mbox per folder and your contacts in .vcf, available for 7 days. It also works while the account is blocked. The export covers the holder’s inbox: sub-account inboxes are not included in that file.

Messages in Trash and Spam are deleted automatically after 30 days.

In Settings you request account deletion. There is a 30-day period in which you can change your mind. After that, deletion is permanent and takes the sub-accounts with it. With an active subscription, the request cancels renewal.

The account is blocked: it does not send or receive, and you can sign in only to read the messages already in it, pay or export your data. Paying unblocks it at once. Without payment within 30 days, the account and its sub-accounts are deleted, with a notice when it is blocked and 7 days before.

Use the Report spam and Report phishing buttons on the message. To report abuse coming from an @lfmail.com.br address, write to abuse@lfmail.com.br.